Issue history
Approval of Customer Experience Strategy 2021-2024
- 07/08/2020 - Published in plan, Executive Key Decisions (7 August 2020)
- 14/08/2020 - Published in plan, Executive Key Decisions (14 August 2020)
- 21/08/2020 - Published in plan, Executive Key Decisions (21 August 2020)
- 28/08/2020 - Published in plan, Executive Key Decisions (28 August 2020)
- 04/09/2020 - Published in plan, Executive Key Decisions (4 September 2020)
- 11/09/2020 - Published in plan, Executive Key Decisions (11 September 2020)
- 18/09/2020 - Published in plan, Executive Key Decisions (18 September 2020)
- 25/09/2020 - Published in plan, Executive Key Decisions (25 September 2020)
- 02/10/2020 - Published in plan, Executive Key Decisions (2 October 2020)
- 09/10/2020 - Published in plan, Executive Key Decisions (9 October 2020)
- 16/10/2020 - Published in plan, Executive Key Decisions (16 October 2020)
- 23/10/2020 - Published in plan, Executive Key Decisions (23 October 2020)
- 30/10/2020 - Published in plan, Executive Key Decisions (30 October 2020)
- 06/11/2020 - Published in plan, Executive Key Decisions (6 November 2020)
- 13/11/2020 - Published in plan, Executive Key Decisions (13 November 2020)
- 20/11/2020 - Published in plan, Executive Key Decisions (20 November 2020)
- 27/11/2020 - Published in plan, Executive Key Decisions (4 December 2020)
- 11/12/2020 - Published in plan, Executive Key Decisions (11 December 2020)
- 18/12/2020 - Published in plan, Executive Key Decisions (18 December 2020)
- 22/01/2021 - Published in plan, Executive Key Decisions (22 January 2021)
- 26/01/2021 - Published decision: Customer Experience Strategy 2021-2024
- 26/01/2021 - Agenda item, Executive Customer Experience Strategy 2021-2024 26/01/2021
- 02/02/2021 - Call-in period expired: Customer Experience Strategy 2021-2024
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