Questions Submitted Under Council Procedure Rule 10
Councillor Temperton to Councillor Birch, Executive Member for Adult Services, Health and Housing
Heathlands was opened in April to ensure Bracknell Residents receive the Specialist care and attention they need. We all welcomed and celebrated this. August and the CQC inspection declared the rating Inadequate- not safe, not effective, not well led with improvements needed in care and in service response. The report was damning and concerned some of our most vulnerable residents. What has been done to ensure all the improvements are put in place within the time scale specified?
Councillor Neil to Councillor Harrison, Executive Member for Culture, Delivery and Public Protection
In every area where we knock on doors, residents report blatant drug dealing, intimidation, unchecked anti-social behaviour, and so on. People used to report these issues but as nothing happens in response to their calls, they now tell us they have given up reporting in. What can the Council do to restore confidence in community safety and neighbourhood policing?
Councillor Bidwell to Councillor Dr Barnard, Executive Member for Children, Young People and Learning
Presumably the Youth Centre in Braccan Walk is now open for all. What is being provided there? And what has been the uptake?
Councillor Brown to Councillor Heydon, Executive Member for Transformation and Finance
I recently met with senior council officers at the Priestwood Square Neighbourhood Shopping Centre to highlight the serious repairs required to the fabric of the buildings there. Considering the limited budget of £85K being made available for ‘tidying’ all of Bracknell’s neighbourhood shopping centres, what is the realistic cost to restore them all to a state of good repair?
Minutes:
Councillor Temperton asked Councillor Birch, Executive Member for Adult Services, Health and Housing the following published question:
Heathlands was opened in April to ensure Bracknell Residents receive the Specialist care and attention they need. We all welcomed and celebrated this. August and the CQC (Care Quality Commission) inspection declared the rating Inadequate- not safe, not effective, not well led with improvements needed in care and in service response. The report was damming and concerned some of our most vulnerable residents.
What has been done to ensure all the improvements are put in place within the time scale specified?
In response Councillor Birch stated that Heathlands delivers more than just dementia care and that the CQC inspection was only in relation to the dementia care element of the site and that the Council is not responsible for delivering dementia nursing care at Heathlands. However, Council officers and partners in the NHS had been undertaking detailed and intensive work to support the operator, that being Windsar Care, to make the necessary improvements.
Councillor Birch stated that Windsar Care, as the registered provider, are responsible for developing and delivering the improvement plan that they had agreed with the Care Quality Commission and that the plan outlines actions in response to each of the issues identified by the inspection. Council officers are providing support and advice as needed and monitoring the provider’s improvement journey. Delivery of each part of the plan has been overseen by a representative from one of the following teams – Care Home Quality Team, Medical Optimisation in Care Homes, Safeguarding, Community Mental Health and Commissioning. The plan is reviewed by Windsar Care initially and then shared jointly for the Council to assist.
Actions included in the plan include training, audits of practice and medication procedures, developing and auditing support plan, recruitment of skilled staff including a new manager and new deputy manager and many other things. Each action is validated before it is signed off with joint review meetings taking place on a fortnightly basis.
Councillor Birch explained that to ensure that people within the facility are safe the council had undertaken a range of specific safeguarding activities. These included reviews of staffing rotas and risk assessments, welfare visits, targeted medication training, observations, and individual safeguarding meetings. Weekly council meetings are being chaired by the Assistant Director for Commissioning to review progress, analyse risks, and to consider necessary actions.
Councillor explained that the CQC had re-inspected Heathlands in the first week of November and that the Council was awaiting the outcome of this inspection but, stands ready to provide further assistance to the operator should it be needed. Windsar Care as the operator will be the first to see the report and will then share it with the council so no comments regarding the outcome of that inspection could be shared at this time.
Councillor Temperton appreciated all that had been done and hoped for a positive outcome to the latest inspection. She asked whether the monitoring and support provided ... view the full minutes text for item 29
Questions Submitted Under Council Procedure Rule 10
Heathlands was opened in April to ensure Bracknell Residents receive the Specialist care and attention they need. We all welcomed and celebrated this. August and the CQC inspection has declared the rating Inadequate- not safe, not effective, not well led and improvements are needed in care and in service response. The report is damming and concerns some of our most vulnerable residents.
How did this happen? What checks were missed?
What will the Council be doing to ensure all the improvements are put in place within the time scale specified?
Councillor Bidwell to Councillor Dr Barnard, Executive Member for Children, Young People and Learning
Presumably the Youth Centre in Braccan Walk is now open for all. What is being provided there? And what has been the uptake?
Councillor Brown to Councillor Heydon, Executive Member for Transformation and Finance
Considering all the recent serious issues highlighted at the Priestwood Shopping Centre, and the limited budget of £85K available for ‘tidying’ all the neighbourhood shopping centres, what is the true cost to restore our local shopping areas to a state of good repair?