Decision details

Digital & IT Strategy 2021-2024

Decision Maker: Executive

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


To approve the Digital IT Strategy 2021-2024.




      i.        the Digital & ICT Strategy 2021 2024 is approved.


     ii.        the outline work programme included in the Strategy is agreed.


    iii.        the governance arrangements proposed in paragraph 3.3 of the Executive Director: Delivery’s report is agreed.

Reasons for the decision:

      i.        A clear direction for Digital and ICT is important for the Council, to ensure the work of the Digital and ICT teams continues to contribute effectively to the strategic objectives of the Council, and delivers the levels of functionality and security required to support effective and efficient operation.


     ii.        The work programme is reasonably detailed for the first year of delivery. However, beyond that timeframe, it is difficult to predict exactly what projects will be needed, as this is a fast-changing environment.


    iii.        Governance of the Strategy will be managed through existing structures. Progress on the delivery of the Strategy will be managed through the Digital & ICT Steering Group, which meets six-weekly. Half-yearly progress reports will be taken to CMT, and annual reports to the Executive. The annual review by the Executive will also approve the work programme for the following year.

Alternative options considered:

Continue operating “business as usual” but without any review of the strategic

direction. This approach risks missing opportunities, or the work of the Digital and

ICT teams being focused in areas that do not meet the Council’s strategic objectives.

Interests and Nature of Interests Declared:


Reason Key: Affects more than 1 ward;

Wards Affected: (All Wards);

Financial Impact: An action plan to deliver the strategy will be developed during its lifetime. The financial impact of each project will be assessed as part of project initiation. The aim of the strategy will be to maintain or reduce expenditure.

Declarations: None

Subject to Urgent Proceedings: No

Making Representations: In writing to the Executive Director: Delivery

Other reasons / organisations consulted

Workshops to develop the strategy.


Elected Members and Council Officers

Contact: Bobby Mulheir, Assistant Director: Customer Experience, Digital & IT Email: Tel: 01344 352096.

Report author: Bobby Mulheir

Publication date: 26/01/2021

Date of decision: 26/01/2021

Decided at meeting: 26/01/2021 - Executive

Effective from: 03/02/2021

Accompanying Documents: