Decision Maker: Executive
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
To provide an overview and commentary on the
Local Government and Social Care Ombudsman (LGSCO) annual review
letter.
RESOLVED that the Local Government and Social Care Ombudsman’s Annual Review Letter 2020 is noted.
The annual review letter provides the council with information to help assess the
council’s performance in handling complaints.
None
None
Financial Impact: There are no financial implications arising from this report.
Declarations: None
Subject to Urgent Proceedings: No
Making Representations: In writing to the Chief Executive.
Other reasons / organisations consulted
Not applicable.
Consultees
None
Contact: Katie Flint, Policy and Performance Lead Email: katie.flint@bracknell-forest.gov.uk Tel: 01344 352217.
Report author: Katie Flint
Publication date: 26/01/2021
Date of decision: 26/01/2021
Decided at meeting: 26/01/2021 - Executive
Effective from: 03/02/2021
Accompanying Documents: