To consider removing email from the
council’s policies for statutory adults’ social care
complaints and statutory children’s social care complaints to
support effective use of the new complaint handling
system.
Decision type: Key
Decision status: Recommendations Approved
Decision due: 22 Jan 2025 by Governance & Audit Committee
Lead director: Executive Director: Communities
Department: Communities
Contact: Jen Lawson, Head of Corporate Complaints Email: jen.lawson@bracknell-forest.gov.uk.