Agenda and minutes

Older People's Partnership - Tuesday, 15 June 2010 10.00 am

Venue: Council Chamber, Fourth Floor, Easthampstead House, Bracknell. View directions

No. Item


Apologies for Absence

To receive apologies for absence.


Minutes and Action Points from 13 April 2010 pdf icon PDF 59 KB


The minutes of the meeting held in 13 April 2010 were aproved as a correct record.


Terms of reference


The Older People’s Partnership’s terms of reference were currently being drafted and would be circulated to the group once available.

(Action: Martin Gilman/ Glyn Jones)


First Contact


The draft First Contact leaflet had now been approved and it was hoped that the leaflet would be distributed from 1 July 2010 by BFVA, TVP and RBFRS.




The Partnership received a presentation on Personalisation from the Personalisation Programme Manager, which included a DVD produced by the Council on the Personalisation of Adult Social Care in the Bracknell Forest.


Personalisation was designed to change Adult Social Care from an ‘off the peg’ one size fits all service to a ‘bespoke tailoring’ social care service. The important message of personalisation was that people should be given as much choice and control over their support as they wanted. People did not have to manage the money themselves if they could not, or did not want to. The Council retained the duty of care and had to approve how the money was being spent.


Personalisation involved people being able to have the same choices as anybody else, have good healthcare, choosing the lifestyle that was right for them and being supported in a way that was meaningful and right for them. People were able to arrange their own support if they wanted to, have a valued presence in the community and have safeguards from exploitation and abuse.


Individuals were supported by the Council to fill in a self-assessment questionnaire and have a financial assessment. Once a persons budget was know they were assisted in designing a support plan which was presented to the Council and then put into action.


In Bracknell Forest personal budgets were available for all people with a learning disability. A pilot was conducted with 60 people, 31 of which now have their support plans in place. Of the 31 people; 15 were older people, 11 were people with a long term condition, 1 person had mental health needs and 2 people were older with mental health needs.


Everyone who had a personal budget reported positive outcomes, including carers. A number of recommendations resulted from the pilot which included roll out of personal budgets in summer 2010. Personal budgets would be available for everyone new and at review from October 2010.


Arising from the subsequent discussion the following points were noted:


  • People who had too much money to qualify for a personal budget were still able to receive support from the Council to organise their social care support. ‘Self-Funders’ were also still eligible for re-ablement.
  • The personal budget did not need to be paid directly to the person if they could not or did not want to have the money in their own bank account. The budget could be managed by the Council, a trusted third party or a PA. The personal budget could be entirely managed by the individual with support from the Council or there were a number steps that could be put in place to provide assistance.
  • There was a shortage of adult social care personal assistants in Bracknell Forest, however this was a national issue. A new scheme to encourage and register social care assistants was being launched by Oxford Council and could be bought into by other LAs.
  • An Adult Social Care Hub for Bracknell Forest was being launched at  ...  view the full minutes text for item 13.


Older People Communication Audit pdf icon PDF 1 MB


The OPP received a presentation from the Head of Communications and Marketing on the results of the Older Persons Communication Audit. The aim of the audit was to understand how residents over 50 currently received information and how they wished to do so in the future. The audit was carried out to support the priority actions identified in the Adding Years to Life Strategy.


The audit was undertaken by an independent research company. 3,828 postal surveys with a freepost envelope were distributed. 3,324 of these were distributed to specific organisations by the Council. 718 responses were received covering each of the 4 categories of older people which were:


  • Pre-retirees – adults under the national age of retirement, 50-65.
  • Active Group – older people within this group were still healthy and active, leading independent lives. They were often still in employment over 65, 66-75.
  • Transitional Phase – older people who were in transition between a healthy, active lifestyle and frailty. They may begin to have chronic health complaints which could affect how independently they lived their lives, 76-86.
  • Frail Older People – vulnerable adults with complex care or social care needs, or a combination of both, 86+.


When asked how they currently contacted Bracknell Forest Council and its partners, the most popular method was phone followed by in person followed by letter. 20% of respondents said they used email and the website to contact the council. Phone was the preferred method of contact with 49% of respondents indicating it as their first choice. Overall there was a preference for verbal contact rather than more impersonal methods such as mail or electronic communication methods.


Currently those surveyed stated health information as the top area of information received from the Council followed by information on benefit entitlement and education and learning. When asked what information they would like to receive in the future respondents indicated health services, over 50’s groups and  information on benefit entitlement as their top answers.


Generally Bracknell’s older residents were satisfied with the types of information received with a quarter who felt nothing could/ should be improved. Town and Country was a good source of information and only 15% got information from council facilities.


Arising from the subsequent discussion the following points were noted:


  • The number of Town and Country issues had been reduced due to budget pressures.
  • More publicity about the Council’s email alert system was need as this was a good source of information. The Council’s new website was currently being developed and it was hoped a facility to sign up for specific emails alerts would be incorporated.
  • Health Screens located in some GP surgeries could be used to share information with residents.
  • The Pensions Service undertook regular visits to vulnerable older people in the borough and could take information leaflets with them to distribute.
  • The number of the responses to the survey received was disappointing, however the results gave an indication of actions that could be taken forward by the OPP. It was agreed that benchmarking  ...  view the full minutes text for item 14.


Action Plan Update pdf icon PDF 151 KB


The Group received the updated, ‘Adding Years to Life’ Action Plan, which detailed progress to date on priority actions resulting from the strategy for older people.


The Group noted that some of the specific actions were linked to other strategies that were coming to an end shortly or would be reviewed due to financial pressures.


It was agreed that the Housing Accommodation and Support Services Strategy would be brought to the September 2010 meeting of the OPP.

(Action: Glyn Jones)


It was noted that some of the actions in the plan could be categorised as ongoing and that others were significant actions which needed to be taken forward by the Older People’s Partnership. It was agreed that all members should identify their top significant actions from the plan and examine how they could be actioned and measured for discussion at the OPP’s September meeting. It was agreed that if necessary a sub-group would be established to look in more detail at actions in the plan to take forward. All comments should be sent to the Director for Adult Social Care and Health.

(Action: All)




Any Other Business


There was no other business.


Future Meetings

Future meetings of the Older People’s Partnership


·         Tuesday 14 September 2010

·         Tuesday 14 December 2010, 10.00am, Council Chamber, Easthampstead House

·         Tuesday 15 March 2011, 10.00am, Boardroom, Amber House




The next meeting of the Older People’s Partnership would be held on Tuesday 14 September 2010 at 10am in the Boardroom, Amber House, Bracknell.


Future meetings


Tuesday 14 December 2010

Tuesday 15 March 2011