Decision details

Local Government and Social Care Ombudsman Annual Review Letter

Decision Maker: Executive

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Purpose:

To provide an overview and commentary on the Local Government and Social Care Ombudsman (LGSCO) annual review letter.


Decision:

That the Executive Member of Council Strategy and Community Cohesionnotes the Local Government and Social Care Ombudsman’s annual review letter 2021.

 

Reasons for the decision:

The annual review letter provides the council with information to help assess the council’s performance in handling complaints.

Alternative options considered:

None Considered

Interests and Nature of Interests Declared:

None

Financial Impact: There are no financial implications.

Declarations: None

Subject to Urgent Proceedings: No

Making Representations: In writing to the Chief Executive.

Other reasons / organisations consulted

Not applicable.

Consultees

None.

Contact: Katie Flint, Policy and Performance Lead Email: katie.flint@bracknell-forest.gov.uk Tel: 01344 352217.

Report author: Katie Flint

Publication date: 19/10/2021

Date of decision: 19/10/2021

Decided at meeting: 19/10/2021 - Executive

Effective from: 27/10/2021

Accompanying Documents:

 

Contact Information

Democratic services

Email: committee@bracknell-forest.gov.uk