Decision details

Utilise the Disabled Facilities Grant for new call handling system

Decision Maker: Executive Director: People

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No


To utilise the Disabled Facilities Grant (2020/21) for any capital elements of a new call handling system for Forestcare, made in consultation with the Executive Member for Adult Services, Health & Housing.

Reasons for the decision:

To enable the purchase of a new call handling system that will enable future improvements to our assistive technology offerings.

Alternative options considered:

Submitting a capital bid for the expenditure which would have delayed commencement of the project considerably.

Wards Affected: (All Wards);

Other reasons / organisations consulted


Contact: Sarah Gee, Assistant Director: Early Help and Communities 01344 351447, Email: Email:

Publication date: 15/10/2020

Date of decision: 06/10/2020