Decision Maker: Executive
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
To provide an overview and commentary on the
Local Government and Social Care Ombudsman (LGSCO) annual review
RESOLVED that the Local Government and Social Care Ombudsman’s Annual Review Letter 2020 is noted.
The annual review letter provides the council with information to help assess the
council’s performance in handling complaints.
Financial Impact: There are no financial implications arising from this report.
Subject to Urgent Proceedings: No
Making Representations: In writing to the Chief Executive.
Other reasons / organisations consulted
Contact: Katie Flint Email: email@example.com.
Report author: Katie Flint
Publication date: 26/01/2021
Date of decision: 26/01/2021
Decided at meeting: 26/01/2021 - Executive
Effective from: 03/02/2021