Decision details

Local Government and Social Care Ombudsman Annual Review Letter

Decision Maker: Executive

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Purpose:

To provide an overview and commentary on the Local Government and Social Care Ombudsman (LGSCO) annual review letter.

Decision:

RESOLVED that the Local Government and Social Care Ombudsman’s Annual Review Letter 2020 is noted.

Reasons for the decision:

The annual review letter provides the council with information to help assess the

council’s performance in handling complaints.

Alternative options considered:

None

Interests and Nature of Interests Declared:

None

Financial Impact: There are no financial implications arising from this report.

Declarations: None

Subject to Urgent Proceedings: No

Making Representations: In writing to the Chief Executive.

Other reasons / organisations consulted

Not applicable.

Consultees

None

Contact: Katie Flint Email: katie.flint@bracknell-forest.gov.uk.

Report author: Katie Flint

Publication date: 26/01/2021

Date of decision: 26/01/2021

Decided at meeting: 26/01/2021 - Executive

Effective from: 03/02/2021

Accompanying Documents: