Decision details
Local Government and Social Care Ombudsman Annual Review Letter 2018-19
Decision Maker: Executive
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
Purpose:
To provide a summary of the Local Government and Social Care Ombudsman Annual Review Letter 2019.
Decision:
The Local Government and Social Care Ombudsmen Annual Review Letter 2018 at Annex A and corresponding data tables at Appendix B are noted.
Reasons for the decision:
The Annual review letter provides CMT with the information to help assess the
council’s performance in handling complaints.
Alternative options considered:
None considered.
Interests and Nature of Interests Declared:
None
Reason Key: Affects more than 1 ward;
Wards Affected: (All Wards);
Financial Impact: Not applicable.
Declarations: None
Subject to Urgent Proceedings: No
Making Representations: In writing to the Director of OD, Transformation & HR.
Other reasons / organisations consulted
None
Consultees
N/A
Contact: Harjit Hunjan, Head of Community Engagement and Equalities Email: Harjit.Hunjan@bracknell-forest.gov.uk Tel: 01344 351542.
Report author: Harjit Hunjan
Publication date: 17/12/2019
Date of decision: 17/12/2019
Decided at meeting: 17/12/2019 - Executive
Effective from: 26/12/2019
Accompanying Documents: