Decision details
Local Government and Social Care Ombudsman annual review letter 2023-24
PDF 54 KBDecision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
Purpose:
To provide an overview and commentary of the
Local Government and Social Care Ombudsman (LGSCO)’s annual
review letter detailing the council’s LGSCO complaints
performance in the financial year 2023/24
Decision:
RESOLVED that the Local Government and Social Care Ombudsman annual review letter 2023 – 24 is noted.
Reasons for the decision:
The annual review letter provides the council with information to help assess the
council’s performance in handling complaints.
Alternative options considered:
None considered.
Interests and Nature of Interests Declared:
None
Corporate Priorities : Ambitious, Resilient and Sustainable Organisation;
Financial Impact: within report
Declarations: None
Subject to Urgent Proceedings: No
Making Representations: In writing to the Executive Director: Communities
Contact: Ann Moore, Assistant Director: Democratic & Registration Services Email: ann.moore@bracknell-forest.gov.uk Tel: 01344 352260.
Report author: Ann Moore
Publication date: 12/11/2024
Date of decision: 12/11/2024
Decided at meeting: 12/11/2024 - Cabinet
Effective from: 20/11/2024
Accompanying Documents: