Decision details
Local Government and Social Care Ombudsman's Annual Letter
Decision Maker: Executive
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
Purpose:
To provide the Executive with a summary and
the context for the Local Government and Social Care Ombudsman's
(LGSCO) annual review letter.
Decision:
That the Local Government and Social Care Ombudsman’s annual review letter 2022 be noted.
Reasons for the decision:
The annual review letter provides the council with information to help assess the Council’s performance in handling complaints.
Alternative options considered:
None considered.
Interests and Nature of Interests Declared:
None.
Declarations: None.
Subject to Urgent Proceedings: No.
Contact: Katie Flint, Policy and Performance Lead Email: katie.flint@bracknell-forest.gov.uk Tel: 01344 352217, Jen Lawson, Head of Corporate Complaints Email: jen.lawson@bracknell-forest.gov.uk.
Report author: Katie Flint
Publication date: 29/09/2022
Date of decision: 29/09/2022
Decided at meeting: 29/09/2022 - Executive
Effective from: 07/10/2022
Accompanying Documents: