Decision details

Local Government and Social Care Ombudsman's Annual Letter

Decision Maker: Executive

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Purpose:

To provide the Executive with a summary and the context for the Local Government and Social Care Ombudsman's (LGSCO) annual review letter.

Decision:

That the Local Government and Social Care Ombudsman’s annual review letter 2022 be noted.

Reasons for the decision:

The annual review letter provides the council with information to help assess the Council’s performance in handling complaints.

Alternative options considered:

None considered.

Interests and Nature of Interests Declared:

None.

Declarations: None.

Subject to Urgent Proceedings: No.

Contact: Katie Flint, Policy and Performance Lead Email: katie.flint@bracknell-forest.gov.uk Tel: 01344 352217, Jen Lawson, Head of Corporate Complaints Email: jen.lawson@bracknell-forest.gov.uk.

Report author: Katie Flint

Publication date: 29/09/2022

Date of decision: 29/09/2022

Decided at meeting: 29/09/2022 - Executive

Effective from: 07/10/2022

Accompanying Documents:

 

Contact Information

Democratic services

Email: committee@bracknell-forest.gov.uk