To approve the procurement plan for the phased replacement of the current CRM with Low Code technology including primary development of EDS/MIS replacement system. It is platform specific to connect with the telephony system.
Decision type: Key
Reason Key: Affects more than 1 ward;
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 25/08/2020
Anticipated restriction: Part exempt - View reasons
Explanation of anticipated restriction:
Paragraph 3 - Information relating to financial or business matters.
Decision due: 23 Sep 2020 by Executive Director: Delivery
Lead member: Executive Member for Culture, Delivery and Public Protection
Lead director: Executive Director: Delivery
Contact: Elise Battison, ICT Business Partner Email: firstname.lastname@example.org.
By procurement plan
Appropriate Officers - Head of Digital Services/
Customer Services Manager
Borough Solicitor/Director: Finance
Making Representations: In writing to Executive Director: Delivery via procurement plan
Financial Impact: Set out in the procurement plan
Document(s) to be considered: Procurement Plan