To provide the Executive with an update on the
first year's progress relating to delivery of the Customer Contact
Strategy, and an outline of the plan for the coming year.
Decision type: Non-key
Decision status: For Determination
Notice of proposed decision first published: 08/08/2018
Decision due: 28 Feb 2019 by Executive Member for Culture, Resources and Public Protection
Lead member: Executive Member for Culture, Resources and Public Protection
Lead director: Executive Director: Delivery
Contact: Bobby Mulheir, Assistant Director: Customer Experience Email: email@example.com Tel: 01344 352096.
Making Representations: In writing to Executive Director : Delivery
Financial Impact: Implementing the Customer Contact Strategy enables savings through digitalisation and efficiencies.