Issue details

Decision to upgrade or replace the Customer Relationship Management (CRM) system

 

 

The Director will decide whether to upgrade the existing Customer Relationship Management system to the latest version, or to replace the system with an alternative.

Decision type: Key

Reason Key: Affects more than 1 ward;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 12/11/2013

Decision due: 9 May 2014 by Director of Corporate Services

Lead member: Iain McCracken

Lead director: Director of Corporate Services

Department: Corporate Services

Contact: Bobby Mulheir, Assistant Director: Customer Experience, Digital & IT Email: bobby.mulheir@bracknell-forest.gov.uk Tel: 01344 352096.

Decisions

Documents