Issue - meetings

To update the Panel in respect of the latest available departmental performance as reported in the QSR for the second quarter of 2017/18 (July to September 2017) relating to Environment, Culture and Communities.  An overview of the third quarter of 2017/18 will also be provided.

The Chairman has asked that any detailed or procedural questions arising from the QSR should be referred to the Director of Environment, Culture and Communities in advance.  Only issues of strategic importance or of wider implications need then be raised at the meeting.

The Panel considered the latest trends, priorities and pressures in terms of departmental performance as reported in the QSR for the second quarter of 2017/18 (July  to September 2017) relating to Environment, Culture and Communities.  The report highlighted exceptional performance, remedial action being taken against under performance, changes in risk, customer feedback, staff data and financial information.

The Director of Environment, Culture and Communities highlighted a number of items from the report and presented an overview of the first quarter performance.

Arising from questions and discussion the following points were noted:

·         The council was still getting value for money on the Coral Reef leisure contract despite increased sales as any risk had been transferred to the contractor and the contract would span over 10 years when sales would potentially drop.

·         The bill of quantities was inaccurate for the building of Coral reef and this would be updated in the coming weeks.

·         Recruitment of volunteers in libraries had been successful however the co-ordination could be difficult as staff often wanted 2-3 hour slots. This would continue to be looked at.

·         The roll out of the new street lighting would not be slowed down as a result of complaints but localised adjustments would be made.