Issue - meetings

Performance Monitoring Report

Meeting: 12/01/2016 - Environment, Culture and Communities Overview & Scrutiny Panel (Item 91)

91 Quarterly Service Report - Information Item pdf icon PDF 1 MB

To update the Panel in respect of the latest available departmental performance as reported in the Quarterly Service Report for the second quarter of 2015/16 (July to September 2015) relating to Environment, Culture and Communities.  An overview of the third quarter of 2015/16 will also be provided.

 

The Chairman has asked that any detailed or procedural questions arising from the Quarterly Service Report should be referred to the Director of Environment, Culture and Communities in advance. Only issues of strategic importance or with wider implications need then be raised at the meeting.

 

Please bring the previously circulated Quarterly Service Report to the meeting.  Copies are available on request and attached to this agenda if viewed online.

Minutes:

The Panel considered the latest trends, priorities and pressures in terms of departmental performance as reported in the QSR for the second quarter of 2015/16 (July to September 2015) relating to Environment, Culture and Communities.  The report highlighted exceptional performance, remedial action being taken against under performance, significant changes in risk, significant customer feedback and inspections and significant changes in service use and the associated financial impact.

 

Arising from a question, the Panel was informed that there was approximately 5 years capacity remaining at the Easthampstead Cemetery.  This meant that in order to continue to provide a service for the interment of remains, the Council would need to acquire land and make it suitable for burials.