Decision details

Local Government and Social Care Ombudsman Annual Review Letter 2018

Decision Maker: Executive

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Purpose:

Annual LGO complaints report.

Decision:

That the Local Government and Social Care Ombudsman Annual Review letter 2018 at Annex A of the Chief Executive’s report is noted. .

Reasons for the decision:

The Annual review letter provides the Executive with information to help assess the Council’s performance in handling complaints.

Alternative options considered:

None considered.

Interests and Nature of Interests Declared:

None

Wards Affected: (All Wards);

Financial Impact: None

Declarations: None

Subject to Urgent Proceedings: No

Making Representations: In writing to the Chief Executive.

Other reasons / organisations consulted

Not applicable..

Consultees

None.

Contact: Genny Webb, Head of Performance and Partnerships Email: genny.webb@bracknell-forest.gov.uk Tel: 01344 352172.

Report author: Genny Webb

Publication date: 13/11/2018

Date of decision: 13/11/2018

Decided at meeting: 13/11/2018 - Executive

Effective from: 21/11/2018

Accompanying Documents: