Decision details
Children, Young People & Learning Statutory Complaints, Concerns and Compliments Annual Report 2017-18
PDF 12 KBDecision Maker: Executive Member for Children, Young People and Learning
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
Purpose:
For the Executive Member to note the report and endorse the recommendations.
Decision:
The Executive Member for Children, Young People and Learning noted the report and endorsed any recommendations.
Reasons for the decision:
i. The Representations Procedure Regulations 2006 state that Complaints Services should produce an annual report for consideration.
ii. The Complaints Service performs an important role in assuring the quality of response to children and young people or parents and carers who make complaints. The annual report supports the continuing development and review of the service and learning from complaints.
iii. The Annual Report will be submitted to the Overview and Scrutiny Panel for Children, Young People and Learning and the Local Safeguarding Children Board following the approval of the Executive Member
Alternative options considered:
None considered
Interests and Nature of Interests Declared:
None
Reason Key: Affects more than 1 ward;
Financial Impact: None
Declarations: None
Subject to Urgent Proceedings: No
Making Representations: In writing to the Director of Children, Young People & Learning
Other reasons / organisations consulted
Not applicable
Consultees
Not applicable
Contact: Thom Wilson, Assistant Director: Commissioning Email: thom.wilson@bracknell-forest.gov.uk Tel: 01344 354142.
Publication date: 21/09/2018
Date of decision: 21/09/2018
Effective from: 30/09/2018
Accompanying Documents: