Decision Maker: Executive
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
To provide a summary of the Local Government and Social Care Ombudsman Annual Review Letter 2019.
The Local Government and Social Care Ombudsmen Annual Review Letter 2018 at Annex A and corresponding data tables at Appendix B are noted.
The Annual review letter provides CMT with the information to help assess the
council’s performance in handling complaints.
Reason Key: Affects more than 1 ward;
Wards Affected: (All Wards);
Financial Impact: Not applicable.
Subject to Urgent Proceedings: No
Making Representations: In writing to the Director of OD, Transformation & HR.
Other reasons / organisations consulted
Contact: Harjit Hunjan, Policy and Engagement Manager Email: Harjit.Hunjan@bracknell-forest.gov.uk Tel: 01344 351542.
Report author: Harjit Hunjan
Publication date: 17/12/2019
Date of decision: 17/12/2019
Decided at meeting: 17/12/2019 - Executive
Effective from: 26/12/2019